The item I want is out of stock. What now?
Most of our products are made to order due to high customisation options available for customers. Although we try to have a stock level that will keep u...
Mon, 15 Feb, 2016 at 5:59 PM
How can I manage my back in stock notification subscription?
If you find an item on our website that is currently out of stock, you can sign up to receive a notification once an item is back in stock. Just enter you...
Mon, 15 Feb, 2016 at 5:59 PM
Do you place items on backorder?
No, your items will not be placed on backorder if they are currently not available. Although we avoid advertising products that are no longer in stock, in...
Mon, 15 Feb, 2016 at 6:01 PM
Can I place an item on hold for purchase at a later date?
We provide you with the opportunity to create your own wishlist where you can select products for future purchase. Please note that we cannot guarant...
Mon, 15 Feb, 2016 at 6:01 PM
Do you have a showroom or retail store where I can view your products?
Reissi Mall is part of Reissi Empire, which is one of the most exclusive luxury showrooms and design hubs in Australia. Reissi Mall ...
Mon, 15 Feb, 2016 at 6:02 PM
How do I know if you carry a certain brand?
We kindly ask you to type the brand name in the search bar or to search for your brand directly on the “Our Brands” page.
Mon, 15 Feb, 2016 at 6:04 PM
When can I expect new products to be listed on your website?
We are constantly updating our product range so we invite you to visit our website frequently.
Mon, 15 Feb, 2016 at 6:04 PM
Do your prices include GST?
Yes, all prices include GST.
Mon, 15 Feb, 2016 at 6:05 PM
Are your prices in Australian Dollars (AUD)?
All pricing is in Australian dollars.
Mon, 15 Feb, 2016 at 6:05 PM
Why was my product review rejected?
We highly value your feedback on any of the products that you bought from us. However, we follow some guidelines that prevent some reviews from being po...
Mon, 15 Feb, 2016 at 6:07 PM