Large furniture items are NOT shipped using a two-man delivery service. Once your order has left the warehouse you will be notified via email. Online tracking is available for such deliveries. However, the carrier will typically contact you in order to arrange a delivery time that suits you best. For large items, we recommend that you have someone available to help you carry the items into your home, unpack and install your furniture.
Items will be sent to the shipping address you provide when placing your order. We cannot accept a PO box for these items as the shipping address because our shipping partners are unable to deliver to a PO box. We suggest you provide a street address for delivery if you are purchasing furniture items.
Please note that it may not be advisable to give an authority to leave large items at your door as we will not be held liable for any loss and will not be able to provide the service to carry the items into your home and you may need to have someone available to help you.
In very exceptional cases where delivery may result in unusually high freight charges (including, but not limited to, remote delivery locations, inner city deliveries, island deliveries, etc.), Reissi Mall reserves the right to cancel an order. Please contact us first if you'd like to check if your location might be subject to unusually high freight charges.