Quality is king at Reissi Mall, and we know how disappointing it can be to receive a product that isn’t quite right. The moment we receive your order at our Sydney office, it is communicated to our team in Italy – not a third party, but dedicated Reissi Mall staff – to be placed with the relative manufacturer. Our Italian team then monitors the manufacturing process with numerous quality control checks to ensure you receive your exact order. Not satisfied? Our 14-day free returns policy has you covered.